QUESTIONS ABOUT THE BID/CONTRACT

  1. Is this bid an estimate or a fixed price?
    • What is the process you will follow if you find unexpected problems with this installation and want to charge extra to fix the problems?
  1. Does the bid include the total cost of the project, including components, materials and labor?
  2. Does the bid include the time frame for beginning and ending the installation?
  3. Does the bid include warranty information, as well as how to start a claim?
  4. Does the bid include:
    • Expected operation and maintenance costs
    • Projected monthly, annual and lifetime costs and savings
    • Projected estimated energy production?
  1. Does the bid include payment options, as well as financing details?
  2. Does the bid include details about who will file paperwork for tax credits, rebates and other incentives?

QUESTIONS ABOUT PAYMENT

  1. How much will the down payment be?
  2. When will it be due?
  3. What is the payment schedule?
  4. How long after work is completed will the final payment be due?
  5. Do you offer financing or have a relationship with a bank that offers financing?

QUESTIONS ABOUT THE CONTRACTOR’S/COMPANY

  1. How long have you been in business?
  2. Are you licensed to do business in Colorado?
  3. How many PV systems have you installed?
  4. Can you provide a list of consumer references in my area?
  5. Can I talk with former customers and also see successful installations?
  6. Who will do the installation at my site?
    • Are they employees or subcontractors?
    • If you involve subcontractors, have these subs worked on many of your installations?
  1. What training have you and your installers had?
    • What, if any, certifications do you and your installers hold?
  1. Do you have an installer with a Master Electrician license,
  2. Is there an installer on your team licensed to install solar, NABCEP?
  3. Does your company carry these types of insurance:
    • General liability for at least $1 million,
    • Professional liability
    • Workers compensation
    • Business Auto insurance
    • Other types?
  1. Has your company ever been involved in a legal dispute involving a solar installation?